Powrót do wyszukiwania.Cisco EMEA - HRC SPECIALIST
| Rodzaj pracy: | Permanent |
| Lokalizacja: | Kraków - małopolskie, Poland, 30-134 |
| Wynagrodzenie : | competetive |
| Języki: | Angielski, Holenderski, Francuski, Niemiecki, Włoski, Rosyjski, Hiszpański, Polski |
| Wymagane języki: | 3 |
Informacje szczegółowe na temat ogłoszeniodawcy
- Nazwa:Cisco EMEA
- Wysłany :17-02-2012
- Kod:H914206
The HR Connection (HRC) is a global Cisco HR organization which provides internal HR shared services to employees, managers and HR stakeholders around the Cisco globe. The HRC organization is split into three regional teams (APAC, AMERCAS and EMEAR) and one global business operation support team. You will be part of the regional EMEAR (Europe, Middle East, Africa and Russia) HRC team supporting our clients in the 5 main EMEAR regions; North, Emerging, Central, UKI and South. We are excited to establish this core HRC operations team in Krakow as we plan for an EMEAR wide expansion of the HR shared services model. The team will have its main presence in Krakow with smaller presences in London, Moscow, Spain and Beirut. You will provide excellent customer service and will meet the demands of our employee and manager population. You will also be able to balance the need of this population with the need to protect Cisco policies/procedures as well as local and regional legislation.
Joining Cisco in order to start or further a HR career will allow you to experience the delivery of HR services in a very innovative and modern way. We have a culture of collaboration, innovation and excellence and are continually seeking to improve our approach to the work we do.
Help to redefine and transform Cisco’s shared service model and shape Cisco HR to be the best place to work, to develop your career and to have fun.
HRC SPECIALIST
(location: Krakow, Poland)
The scope of responsibilities assigned to the position:
- Manages HR web cases, providing best in class client experience for Cisco employees, managers and HR stakeholders.
- Management of generalist HR data and system related processes.
- Receive and manage in-coming phone enquiries through to resolution, ensuring an excellent customer experience.
- Support employees, managers and HR with established generalist and regional processes (I.e. vacation, leave of absence, benefits selections, compensation and reporting changes).
- Manage generalist and regional specific documentation requests (I.e. Government forms, payroll forms, Employee Certificates, Loan support certificates, entity invitation letters on standard and ad hoc basis.)
- Manage key HR lifecycle processes such as regional and local termination, payroll, benefit and contract annex processes.
- Escalates exceptions and complex requests using the established escalation model, to ensure accurate, timely and consistent case resolution
- Effective and appropriate management of sensitive data and information
- Participation in cross-functional projects to ensure end to end HR processes are seamless from a Data, systems interface and policy perspective
- Collaboration and Effective communication with internal HR stakeholders and HR ecosystem (i.e. Finance, IT ) including other regional HRC teams, Centre of excellence, HR managers and the HR tools and systems group
The qualifications and personal skills we are looking for are:
- Graduate and/or professional with 1-3 yrs of relevant HR experience
- University Degree – Bachelors degree and/or Masters degree (any fields of study are welcome – you need to demonstrate your transferable skills)
- Ambition to achieve career progression within HR and personal development
- Ambition to succeed in a complex corporate environment
- International background/ Ambition to work within a diverse, international team supporting a very international employee and manager population
- HR tools and systems experience is an advantage but not essential
- Customer Service Orientation
- Attention to Detail
Language Requirements:
- English and at least two of the following languages: Polish, German, Dutch, French, Spanish, Italian, Russian
- Any of the following additional languages would be desirable: Norwegian, Czech, Hungarian, Arabic, Swedish
We offer:
- Permanent Full Time Position
- Competitive Salary & Benefits Package
- Opportunity to work within a global, innovation lead HR shared services organization, which will expand in scope over the next 2-5 years
- HR Career Progression on local, regional and global level
- Working from home program
- Ability to shadow peers – also outside the core role
- Use of technology to deliver HR and collaborate with your colleagues across Europe, Middle East, Africa, Russia and Globally
- Senior HR mentorship
Are You ready for the Challenge? Then come and talk to us!
Joining Cisco in order to start or further a HR career will allow you to experience the delivery of HR services in a very innovative and modern way. We have a culture of collaboration, innovation and excellence and are continually seeking to improve our approach to the work we do.
Help to redefine and transform Cisco’s shared service model and shape Cisco HR to be the best place to work, to develop your career and to have fun.
HRC SPECIALIST
(location: Krakow, Poland)
The scope of responsibilities assigned to the position:
- Manages HR web cases, providing best in class client experience for Cisco employees, managers and HR stakeholders.
- Management of generalist HR data and system related processes.
- Receive and manage in-coming phone enquiries through to resolution, ensuring an excellent customer experience.
- Support employees, managers and HR with established generalist and regional processes (I.e. vacation, leave of absence, benefits selections, compensation and reporting changes).
- Manage generalist and regional specific documentation requests (I.e. Government forms, payroll forms, Employee Certificates, Loan support certificates, entity invitation letters on standard and ad hoc basis.)
- Manage key HR lifecycle processes such as regional and local termination, payroll, benefit and contract annex processes.
- Escalates exceptions and complex requests using the established escalation model, to ensure accurate, timely and consistent case resolution
- Effective and appropriate management of sensitive data and information
- Participation in cross-functional projects to ensure end to end HR processes are seamless from a Data, systems interface and policy perspective
- Collaboration and Effective communication with internal HR stakeholders and HR ecosystem (i.e. Finance, IT ) including other regional HRC teams, Centre of excellence, HR managers and the HR tools and systems group
The qualifications and personal skills we are looking for are:
- Graduate and/or professional with 1-3 yrs of relevant HR experience
- University Degree – Bachelors degree and/or Masters degree (any fields of study are welcome – you need to demonstrate your transferable skills)
- Ambition to achieve career progression within HR and personal development
- Ambition to succeed in a complex corporate environment
- International background/ Ambition to work within a diverse, international team supporting a very international employee and manager population
- HR tools and systems experience is an advantage but not essential
- Customer Service Orientation
- Attention to Detail
Language Requirements:
- English and at least two of the following languages: Polish, German, Dutch, French, Spanish, Italian, Russian
- Any of the following additional languages would be desirable: Norwegian, Czech, Hungarian, Arabic, Swedish
We offer:
- Permanent Full Time Position
- Competitive Salary & Benefits Package
- Opportunity to work within a global, innovation lead HR shared services organization, which will expand in scope over the next 2-5 years
- HR Career Progression on local, regional and global level
- Working from home program
- Ability to shadow peers – also outside the core role
- Use of technology to deliver HR and collaborate with your colleagues across Europe, Middle East, Africa, Russia and Globally
- Senior HR mentorship
Are You ready for the Challenge? Then come and talk to us!
Nie można ubiegać się o tę pracę ponieważ nie jest ona już aktywna.
