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Serco Global Services - TRAVEL AGENT - GERMAN SPEAKER

Rodzaj pracy:	Permanent
Lokalizacja:	Kraków - małopolskie, Poland, Kraków
Wynagrodzenie :	atrakcyjne
Języki:	Angielski, Niemiecki
Wymagane języki:	2

Informacje szczegółowe na temat ogłoszeniodawcy

Intelenet Global Services is a leading global third party BPO Company that delivers Business Process Outsourcing (BPO) services to Fortune 500 companies in the UK, USA, Australia, Poland and India. Intelenet constantly focuses on providing effective solutions to global organizations seeking to reduce costs while consistently maintaining superior service level.

Our Value driven Culture ensures a work environment that is open, transparent
and encourages excellence at work. Intelenet in May 2011 became a part of the 100,000 strong Serco family across the globe and this presents us with tremendous prospects as we chart our new journey together.

Due to the growth of our Intelenet European Services Center in Kraków, we have new job opportunities for you. Currently we are looking for candidates for the position of:

TRAVEL AGENT – GERMAN SPEAKER
Ref. no: TLJ/TA/01312012
Kraków
full-time

Travel Agent with German language, within a team dedicated to our travel industry client, will be responsible for handling inbound calls and chat requests from customers. The basic job function is to interpret customer need and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.

We expect:
- Excellent written and oral skills of German.
- Very good command of English language.
- Exquisite customer care and courteous attitude.
- Confident, flexible and result oriented.
- Positive, enthusiastic and proactive.
- Interpersonal and team building skills.

We offer:
- Full-time employment contract.
- Great development opportunities in a brand new organization which is growing at a very fast pace.
- Working in an international and multicultural environment.
- Pleasant working atmosphere, within a value driven culture.
- Attractive employment conditions.

Please apply to: ApplyJob@intelenetglobal.com

Please include the following clause: "In accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883, I hereby authorize Intelenet European Services Sp. z o.o. to process my personal data included in my job application for the needs of the recruitment process".

Please, check our website http://www.intelenetglobal.com/
Find us on Facebook http://www.facebook.com/home.php#!/pages/Intelenet-European-Services-Sp-z-oo/208996049128957

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