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Grafton Recruitment PL - ustomer Representative with German or French

Rodzaj pracy: Permanent
Lokalizacja: Kraków - małopolskie, Poland
Wynagrodzenie : 890
Języki: Angielski, Francuski, Niemiecki
Wymagane języki: 2

Informacje szczegółowe na temat ogłoszeniodawcy

  • Nazwa:
    Grafton Recruitment PL
  • Wysłany :
    21-02-2012
  • Kod:
    6-24-18605/TLJ
Do you know French or German very well?
Have you got experience in customer service?
Do you want to learn new skills and gain valuable, strong experience?
If so, boost your career with one of the biggest IT companies in the world, which is currently setting up its branch in Cracow.

Your key responsibilities will be:
- managing customer activation process, ongoing support around customer service levels, customer contract renewals, customer billing, and providing training on the company services.
- understanding the customer's business needs to ensure customer satisfaction and to encourage continued long-term relationship and help identify opportunities where the company services fit their ongoing business strategy.

Requirements:
- excellent written and spoken French or German
- excellent written and spoken English
- at least 1 year of strong experience in customer service in international environment
- experience in technology company or interest in IT (experience in IT companies is very welcomed)
- ability to work well with customers to maintain high level of customer satisfaction and develop strong relationships
- ability to encourage/influence customers to extend and/or expand use of company's products and services
- ability to respond to customer needs quickly and thoroughly

Benefits:
- real challenges in fast paced working international environment
- clear career development possibilities
- stable conditions of employment
- private healthcare
- Multisport card
- life insurance

Send us your CV today, so that we could contact with you promptly!
If you are interested in this job position, please send us your resume in English with reference number in the subject of mail on the e-mail address.
Nie można ubiegać się o tę pracę ponieważ nie jest ona już aktywna.
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